Why should you pay for legal services unless you are satisfied with the work performed by the attorney? Marshall Fields had it figured correctly a century ago: the customer is always right. Similar to any retail or commercial trade, the lawyer has to trust the integrity of his client.
I do not provide my services as an attorney without expecting to be paid. Being a lawyer is how I generate income to support my family. I take seriously and I am financially dependent upon the adage that a lawyer's time and advice are his stock in trade.
I expect every business client to begin our professional relationship by demonstrating to me that the client is capable of paying for legal services. That is why you will give me a reasonable deposit in an amount that we anticipate will cover all or most of the cost for the services that we have agreed I will be performing for you. That deposit will be placed in my client trust account for your protection.
At the end of each month, I will send you an itemized statement detailing the services performed for you during that month, and disclosing the exact amount being transferred from the trust account to my law firm's operating account to pay for the services provided to you. If you object, the transferred funds will be returned to the trust account pending our resolution of the reason(s) for your dissatisfaction.
Remember, if you are not satisfied with my effort, then I will not be paid for the services provided to you. My business can succeed long term only by building my success upon the goodwill of satisfied clients.
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